This section explains how Prodigy Psychiatric group handles information related to text messaging. Add it to your existing privacy policy, or post it on its own page if you do not have one.
When you opt in to text messages, we collect your name, mobile phone number, and the details needed to send you the messages you have requested, such as appointment dates and times and account balances. We also keep a record of your opt-in, your opt-out requests, and the messages exchanged with us.
We use this information to send appointment confirmations and reminders, scheduling and rescheduling notices, recall and follow-up care notices, billing and payment notifications, and replies to questions you text us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We use service providers that operate our messaging platform and deliver messages on our behalf; they may process your mobile number and messages only to provide that service to us and are not permitted to use it for any other purpose.
Reply STOP to any message to stop receiving text messages from us, or contact us at 5108757721 or vishal.verma@prodigyclinic.com. Reply HELP for assistance.
We keep messaging records for as long as needed to provide our services and meet our legal and record-keeping obligations, and we protect them with the same safeguards we apply to other patient information.
Questions about this policy can be sent to vishal.verma@prodigyclinic.com or 5108757721.